FAQs

Installation

Can a Saniflo Macerator be installed if I have a septic tank?

A Saniflo macerator may indeed be installed, even if you have a septic tank. The macerator's action on waste materials is mechanical (maceration and pumping) only, with no chemicals involved whatsoever. It can therefore be used with a septic tank.

What material should be used for the discharge piping?

The discharge piping can be done with standard PVC pipes.

What is the discharge pipe diameter?

One of the great advantages of Saniflo macerators and pumps is being able to discharge at a very small diameter (20-32 mm for the vast majority of products, with some large pumps like the Sanicubic range using DN50 and DN100), thereby avoiding major remodelling.

The recommended discharge diameter may vary by device. Please check the site's different product pages to find the most suitable discharge pipe diameters for your project.

What is the minimum water pressure required for operating a Sanicompact?

The minimum water pressure for operating a SANICOMPACT is 1.7 bars. If your water pressure is lower than this, we recommend you install a traditional toilet bowl, behind which you can install an adaptable macerator like the Sanitop or Sanipro, etc.

How do I install a Sanidouche?

The Sanidouche is a lift pump that evacuates the wastewater from a shower or a washbasin. For the device to operate properly, the axis of the shower trap must be located at least 8 cm off the ground. Non-compliance with this height requirement may result in water flowing back into the shower tray. We also recommend that you install a check valve on the outlet of any other sanitary fixtures connected to the Sanidouche (on the outlet of a washbasin for example). For more information, you can download the manual for this device from the product page or contact our technical support service at 01 44 82 25 55. It is open Monday to Friday from 8.30 am until 12:15 pm and from 1.45 pm to 5.30 pm.

Where is the Sanicompact's water reservoir?

Water supply for all SANICOMPACTs works using a solenoid valve. There is therefore no need for a reservoir. The quantity of water used per cycle is 1.8L/3L or 3.8L/5L depending on the SANICOMPACT model. The water pressure must be at least 1.7 bars to ensure that the SANICOMPACT is properly rinsed.

Use / Operation

What are the statutory requirements concerning wastewater discharges from devices fitted with a macerating system?

Legislation requires that appliances equipped with a macerating system discharge into the blackwater network; whereas a simple lift pump can discharge into the greywater system.

In addition, the macerator/pump's discharge pipe must be connected directly to the main wastewater pipe (large diameter).

What maintenance does a Saniflo macerator require?

The macerator does not require any special maintenance; however, to ensure many years of good service, we recommend that you clean and descale your macerator regularly with Saniflo descaler.

Saniflo descaler is designed to remove scale while preserving the internal workings of your device. This should be done more or less frequently depending on the hardness of your water. If you have an adaptable macerator, you can use standard products to clean your toilet bowl (similarly for the SANICOMPACT range). Please note, however, that unblocking products or any other acid should not be used as they may damage the internal elements of your adaptable macerator.

How long does a Saniflo macerator run when the toilet is flushed?

The flush discharge generally triggers 2 to 3 cycles lasting 1 to 2 seconds each.

Is a Saniflo macerator noisy?

The Saniflo macerator is no louder than a toilet flushing. The sound volume emitted in decibels may vary from one installation to another, depending on the product and especially the surroundings (tiled room or not, size and shape of the room, etc.). That is why we do not provide a value in decibels for our devices. However, the new silence range emits 10dB less than the previous version. Furthermore, it is crucial to follow the installation instructions to avoid the propagation of sound vibrations (no contact between the macerator and the wall, place the anti-vibration pads under the tank, mount the piping at intervals, etc.).

You can also opt to lay a layer of sound insulation between the macerator and the floor and/or wall for even better soundproofing.

What is the lifetime of a Saniflo macerator?

The lifetime of a Saniflo macerator depends mainly on proper installation and proper use. However, devices typically have a lifetime of 10 to 15 years with minimal maintenance, i.e. cleaning-descaling annually, and, depending on the quality of the water in your region, the replacement of the pressure switch membrane.

Troubleshooting

Where can I find the manual for a Saniflo product?

You can find the manuals for our devices directly on our website at www.saniflo.co.nz in the Downloads section.